The program goal is to assist low income households who pay a high proportion of their income toward fuel bills. Priority is given to "vulnerable households” made up of young children, elderly or disabled individuals.
Program services include: financial assistance towards a household's energy bill, emergency assistance if a household's home energy service is shut off or about to be shut off, and a range of other energy-related services such as weatherization improvements, utility equipment repair and replacement, and budget counseling.